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Employment & HR

Designing and implementing competency-based frameworks

Date 7 October 2008
Duration 1 Day
Price GBP 649 + VAT
GBP 616.55 + VAT for Croner subscribers
Hawksmere members' price: GBP 324.5 + VAT
Location London
Venue Strand Palace
Registration 9.00-9.30
Close of Seminar 5.00
Our code 26714
Also held on 26 February 2009, London

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Downloadable documents

Download this file[Brochure]
Full brochure for this event
PDF, 324KB

Want to run this course in-company? Click here for more information.

Why you should attend this seminar

Competencies are now part of the standard toolkit for all HR professionals, but many organisations could be deriving far more benefit from them. If you don’t yet have a competency-based framework up and running in your organisation or if you want to extend its use – or if you simply want to benchmark your framework against current best practice – this programme is for you.

Discover how to design and review a competency-based framework to suit your organisation. Get to grips on how to convert the ‘what’ from job descriptions into the ‘how’ of competency frameworks and discover how to best define competency evidence. You will also get an insight into how to best launch the frameworks and integrate it into other HR processes such as training needs analysis.

Jocelyn Hughes has extensive experience of designing and implementing competency-based frameworks. This is your opportunity to benefit from her knowledge and experience.

Who should attend?

This programme is intended primarily for:

  • HR directors, managers and officers

The following people would also benefit:

  • Learning and development specialists
  • Recrui™ent specialists
  • Internal HR/personnel consultants who are developing their role

The programme is equally applicable to private and public sector organisations.

Key benefits

This programme will help you:

1. Appreciate the full range of benefits offered by a competency framework

2. Design a framework for your organisation

3. Implement it effectively

4. Integrate it with other HR processes

5. Maximise the benefits

6. Feed the results back into the organisation

Above all, this programme will help you improve business performance – and demonstrate that you have done so.

Programme

1. Introduction

  • What are competencies?
  • What they are intended to do
  • Why the competency approach is needed
    • Case studies
    • Reviewing existing approaches
    • Benefits for all concerned
  • Defining organisational competencies in line with business goals

2. Designing competency-based frameworks

  • Job evaluation
  • Sampling
  • Job families
  • Legal considerations

3. Converting the ‘what’ from job descriptions into the ‘how’ of competency frameworks

  • Examining successful skills
  • Attitudes
  • Behaviours
  • Aptitudes

4. Defining competency evidence

  • Customising generic competencies with localised application
  • Seeking measurable examples
  • Agreeing organisation norms
  • Reaching management standards and consensus

5. Putting competency frameworks to use

  • Launching the project
  • Securing employee buy-in
  • Reviewing progress
  • Automating the collection and measurement process

6. Integrating with other HR processes

  • Recruiting
  • Appraising
  • Identifying potential
  • Developing individuals
  • Correcting performance

7. Assessing competence

  • Observation and feedback
  • 180º and 360º feedback

8. Competency evaluation for training needs analysis

  • Analysing collective results
  • Identifying current weaknesses and future potential competency gaps

9. Using competency evidence for organisational review and audit

  • Reporting results
  • Linking business goals and objectives to competency development

Seminar presenter

Jocelyn Hughes

Quotes from past delegates

"The speaker was knowledgeable and the information was extremely valuable"

Emma Vernon, HR Officer, APM Group Ltd.

Are you a Croner Publication subscriber?

If so then you are entitled to an additional 5% discount on your booking. Simply enter your Croner BP number on our online booking form to qualify (offer applies to online bookings only).

If you are interested in subscribing to any Croner title and receiving this and other benefits then call 020 8547 3333 for more information.

In-house training

This seminar can be presented exclusively for your organisation on an in-house basis. You can:

  • Have the programme designed for your specific needs
  • Choose your preferred date and location
  • Save on staff travel, time and accommodation costs
  • Maximise the impact of the training by putting an entire team through the same programme

For more information about this service - and a no-obligation quotation - please call Janine Benscher on 0845 082 1169 or e-mail janine.benscher@cronertraining.co.uk

A total compliance solution

Whether you’re an HR professional in a multi-national, managing personnel issues in a medium-sized organisation or running a small business we have the HR information you need to get the most out of your staff and comply with the law. From consultancy, and comprehensive online information services to books we have you covered. Simply visit www.croner.co.uk for more information.

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